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Hewlett Packard Contact Center


Fidelity Investments | Hewlett Packard | ClientLogic | Stream Global Services | Panasonic | Intuit/Victoria’s Secret | Sprint PCS | JC Penney | Bank of America

Hewlett Packard’s new facility in the Rio Rancho City Centre is a 218,000 square foot, three story contact center / office building. HP will initially employee 1,350 with the ability to expand within the building.  The design of the facility incorporates various amenities for the benefit of HP employees including: 

  • food service facility
  • fitness facility with changing areas
  • showers and lockers
  • secure outdoor bicycle storage
  • outdoor dining

A large commons area connecting the two building entries provides space for circulation, collaboration and ‘all-hands’ gatherings.  An open office work environment is the primary use of the main areas, with only a few closed offices and conference rooms toward the center of each wing.  Open collaboration spaces are situated throughout the open office environment to facilitate informal interaction and ideation.

Project Information:
Location: Rio Rancho, NM
Size: 218,000 sf